1) Do we allow pets?
Yes, we allow pets. We have a policy of 2 pets maximum not exceeding 100lbs combined.
2) Do we accept DHS, SSI, RHA, and Section 8 housing?
Yes, we do accept all of the above. Please note that we still require tenants to have some sort of supplemental income outside of the assistance they receive in order to qualify. Please reach out to us if you have questions about this.
3) How can I apply?
To apply you can go to our website or you can use this link to go straight to the application.
4) Do we allow co-signers?
Yes, we do allow co-signers and often recommend having someone apply with you as a co-signer to help meet the income and credit score requirements. Please note that we take the average credit score between the co-signer and the leaseholder. The average credit score between both applicants must meet or exceed our minimum requirement in order to qualify. For income, the combined incomes must equal at least 3x the rent in gross monthly income.
5) Is renters insurance required?
Yes, we require all residents to maintain renters insurance throughout their tenancy. You’re welcome to use your own insurance provider, enroll in our insurance program, or explore Lemonade.com, which offers affordable rates and an easy-to-use platform.
6) What is the minimum lease term?
We require a minimum lease term of at least 12 months. A longer lease term is negotiable.
7) Is there an application fee? Is it refundable?
Yes, the application fee is $20 per applicant. No, the application fee is not refundable.
8) How long does the application take to process?
The application typically takes about 3-5 business days to process. It can take less or more time depending on how quickly we are able to verify your information.
9) How would I submit a maintenance request?
We have a few different options for submitting a maintenance request. You can email us, call our office line, or use our emergency maintenance line for urgent issues. You can also submit requests through our online resident portal. For the fastest response, we recommend submitting through the portal and sending an email.
10) How can I pay my rent?
We offer several options for submitting rent payments. You can drop off a money order, cashier’s check, or personal check in our drop box. You can also make payments online through our resident portal using a checking account, savings account, or debit/credit card (please note that card payments include a processing fee).