1) What information do I need to apply?
Please be ready to submit a copy of your photo identification, proof of income, current and prior landlord information, and current employment information.

2) How long does it take to screen my application?
Majority of screenings can take around 48 business hours. If you have not given notice to your current landlord, it may take longer. Please contact our office if you have not had a reply after 48 business hours.

3) What is the next step after my application is approved?
Congratulations! You are now approved to rent your new home! We do require a holding deposit of $500 within 48 hours after you have been approved. This will need to be paid with guaranteed funds (money order or cashier's check). We ask that you bring your holding deposit to our office during business hours. This holding deposit will be applied to your security deposit once your lease is signed and you have completed the move-in process.

4) I've been approved, when can I move in?
Once you are approved, you can move in as soon as you like! We do require that your lease be signed and all monies due at move-in be paid within two weeks. All move-in funds will need to be paid with guaranteed funds (money order or cashier's check). Future rent payments can be paid with one personal check, debit, or credit card.

5) When is rent due?
Rent is due on the 1st of each month. There is a 4 day grace period. If rent is not in our office by the 5th of the month, a late fee will be assessed.

6) What happens the day of my move-in?
One of our leasing specialists will meet you at the property and go over any questions you may have. Detailed photos of the property were taken before your move-in appointment and a move-in condition report will be emailed to you so you may notate any deficiencies and add additional photos. This must be done within 3 days (72 hours) of your move-in date. The balance due at move-in must be paid in guaranteed funds before we hand over the keys. Your leasing agent will also walk the property with you showing you key components (such as where the breaker box is, how to reset a GFCI, how to turn the water off in case of an emergency).

7) I just moved in and have a maintenance request. How do I submit that to you?
After you move-in, you will receive an email with instructions on how to log into your Tenant Portal. Here, you can submit your maintenance request. There is also a form on our website in which you can complete and send to our service department.

8) How do I pay my rent each month?
You will be provided with access to your Tenant Portal in which you may pay rent. We accept personal checks, debit, and credit cards through our Tenant Portal. There is a small third-party processing fee for using this method to pay rent. You may also mail payment to our office, drop off payment in our secure office drop box available 24/7, or bring in your payment during our business hours. Please note, we will only accept one personal check for rent in full - no multiple personal checks will be accepted.