Frequently Asked Questions

1) Can I pay my security deposit now before applying to secure the property for me?
While we would love to hold your security deposit, we do not accept security deposits without a complete application. Completing the application online will give you the best chance at getting the home you want.Once you have been approved, you will have 24 hours after signing the lease to pay the deposit, at which time the house is officially yours and taken off the market.

2) Can I pay part of the security deposit now and part after I move in?
No. We require all move-in funds, including the security deposit, to be paid prior to taking occupancy.

3) Is the security deposit fully refundable?
Theoretically, yes. You are required to leave the house in the same condition as it was when you took possession, aside from normal wear and tear. Doing so will maximize the amount of your deposit returned to you.General cleaners are paid by the square foot and charge $65 minimum per visit. To make things as convenient as possible, we contract with 3rd party vendors to take care of all the items you are responsible for covering. Charges will be deducted from your security deposit.

4) How much is the security deposit?
Security deposit details are located on the property ad for each home. Typically, the security deposit is equal to one month's rent. It is held as a deposit until you move out, the property is cleaned to CDA standards, and a forwarding address is provided.

5) Can I provide a recent copy of my credit report?
No, as a company we treat all applicants the same and require the same process for each applicant.

6) What if I have a bankruptcy?
An active bankruptcy or one that has not been discharged for at least 6 months is an automatic disqualification.  A discharged bankruptcy from 6 months to 4 years may be considered with additional deposits.

7) Do you rent to people who have filed bankruptcy?
We cannot work with someone who has an open bankruptcy.  A bankruptcy must be discharged prior to your application in order to be considered for qualification.

8) What if I have a criminal history?
Criminal history is evaluated as part of the application process.  Since each applicant has differing history, only after an application is complete can a determination be made.  Generally, persons on any sex offender list will be denied.  Persons with convictions relating to distribution and/or manufacturing of controlled substance will be denied.  All others go through a thorough review process. Failure to disclose criminal information as requested is grounds for denial.In review of criminal history, our company will consider the nature and severity of the crime, along with how much time has passed since the criminal activity and/or the release from any imprisonment, parole, or probation.  We encourage prospective applicants to review the entire application prior to submitting an application and provide any mitigating information. Applicants denied due to criminal history may appeal the decision by providing such appeal in writing, along with any information that the applicant desires to provide.Felonies of illegal manufacture or distribution of a controlled substance within the last 7 years, felonies resulting in bodily harm or intentional damage or destruction of property for example, “arson”, within the last 7 Years, or sexual related offenses for any time period.Applicants will be asked to disclose any prior arrests, convictions or pending criminal actions. A criminal background check will be conducted. Failure to disclose is grounds for denial. Arrests and pending criminal actions will not, in themselves, be grounds for denial but may be factors used along with other criteria. Convictions of any sort will be evaluated on an individualized basis. Management will consider the nature of the crime and the severity of the crime, along with how much time has passed since the criminal activity and the release from any imprisonment, parole, or probation. Persons who are listed on any sex offender list will not be considered. Persons who have a criminal conviction relating to drugs who have not provided evidence of completed drug rehabilitation will not be accepted nor will persons whose drug conviction relates to conviction for other than possession. Applicants should be aware that serious convictions relating to crimes involving violence, gang activity, arson, and injury to persons will likely be denied. Also persons who have been recently released from prison, parole, or probation may be required to provide additional information and references.

9) Are the rents prorated if I move in mid-month?
Yes, we prorate the first month’s rent based on the lease start date.  For example, if your lease starts on July 4th, you will pay prorated rent for the 4th through July 31st.  This in addition to any other deposits or fees.

10) My husband was put on the sex offender registry when he was 18 for a discretion with his underage girlfriend. Are we declined?
Criminal history is evaluated as part of the application process.  Since each applicant has differing history, only after an application is complete can a determination be made.  Generally, persons on any sex offender list will be denied. All others go through a process.In review of criminal history, our company will consider the nature and severity of the crime, along with how much time has passed since the criminal activity and/or the release from any imprisonment, parole, or probation.  We encourage prospective applicants to review the entire application prior to submitting an application and provide any mitigating information.

11) Can I pay the application fee over the phone?
We do not accept payments over the phone.  The most convenient way is to apply online and pay the application fee at that the same time you are completing the application.

12) What's the best way to pay the application fee if it didn't process with my application?
You can re-submit your applications and pay the fee, or drop off certified funds payable to CDA Properties at our office.

13) Can I add multiple people to my application?
No, each adult needs to complete their own application.  Please do not share any information.

14) When can I expect to hear an answer after my application has been completed/submitted?
We do our best to keep you informed.  Upon submitting a complete application and all accompanying documentation, you will have an answer within 3 business days.  For updates, email applications@nestwellpm.com.

15) Do you accept housing vouchers?
Yes, we accept all sources of income such as Section 8 or other types of vouchers. All prospective residents must qualify based on the same criteria regardless of source of income. With Section 8, the tenants must submit to have an inspection completed and this can take 1-2 weeks to completed.

16) Do you rent to individuals who have animals?
Each property is different and has its own animal policy.  The details of the animal policy for each specific property is listed in the ad. If the property permits animals, there is an animal deposit of 20% of one month's rent (10% refundable) along with $45/mo in pet rent.All applicants must fill out an animal profile even if they do not have a pet or animal.Please click Animal Rules for info on applicable fees, breed restrictions, other types of animals, etc.Check each available property for specific pet policies. Pets may be approved if they meet the following requirements: a good reference from the previous landlord for the pet's behavior, a complete veterinary medical history (including immunizations and sterilization) is provided, an additional pet deposit is paid and an additional monthly pet fee is agreed upon.

17) My animal is a "companion animal". Is it allowed?Expand
We accept documented companion animals. You will be required to do an animal profile through a third party animal screening company.  Normal deposits and fees are not required.

18) We have several friends who want to move in together.
Company policy is no more than 3 unrelated adults can occupy the property. Our company adheres to local municipalities and homeowner associations, which may prohibit more than two unrelated adults in a single dwelling.  Be sure to check with city, county, and HOAs.

19) We have a family of "X" number of children. Can we rent this home?
Current occupancy standards are a maximum of 2 persons per bedroom + one infant or small child.  This is based on the counsel of HUD and the Federal Fair Housing Act.

20) What is your policy on reasonable accommodations?
We follow all fair housing laws and regulations.  Reasonable accommodations will be allowed.  However, it is the resident’s responsibility to return the dwelling back to the same condition as when they took possession.

21) I am retired or disabled so do not work. Can I still qualify to rent?
CDA requires 3 times the rent in monthly income to qualify.  Verification of income is required.  Bank Statements, or retirement statement can be used as verification.

22) How long will you hold a property for us?
As agents for the owners, we have a responsibility to fill vacancies as quickly as possible.  The longest we can hold a property without charging rent is 7 days.

23) What if I don't want my wife (etc.) on the lease. Can I be the only signer?
Every occupant, regardless of age, will need to be listed on the lease.

24) What if I don’t have a Social Security Number?
If you don’t have a Social Security Number, we will accept I9’s and other types of identification.  You will need to provide those when you complete the application.

25) How long of a lease can I sign?
A one year lease is the norm.  If you would like to stay longer, we will certainly take that into consideration.  Please let us know up front so we can work out the details with you.   We will not allow leases to expire during the winter months.

26) How many unrelated adults may lease a property?
No more than three unrelated adults may occupy or lease a property. Any exceptions will be listed in the individual advertisement.

27) Can the application screening score be based off of just one tenant even if multiple adults will live in the property?
No. The score will be generated for each applicant, but there will be a combined score for the group that will be used to determine approval.

28) Is it possible to have a credit score above 700 and have an application score below 700? Or have a credit score below 700 and have an application score above 700?
Yes. The application score takes the credit score in to account, but good income and other positive factors besides credit score will increase the application score.

29) If my credit score is under 500, does this automatically mean I will be declined?
No. Higher income, debt-to-income ratios, no accounts in collections status, and other factors can help the application score.