1) How are rent payments made? (i.e. online, check, automatic, withdrawal, etc.)
We have a portal you set up for autowithdrawal. You can also send paper checks to our offices.

2) What is due at signing?
First Month's Rent, Last Month's Rent, and Security Deposit (equal to one month's rent).

3) What is the security deposit amount?
Equal to one month's rent.

4) How do I apply?
You can follow our application link provided after your tour, or request it.

5) Are there any application fees?
$22/person. This all goes to your credit and background check. We do not make money on this.

6) Any additional fees with rent?
Pet Fee ($25/mo or $500 up front).

7) What is the lease term duration?
12 months.

8) Is rent negotiable?
No.

9) Is renter's insurance required?
Yes. Minimum $30,000.

10) Who handles yard maintenance?
Unless otherwise specified, the tenant.

11) Which utilities are included in rent?
Unless otherwise specified, the tenant pays for all utilities in addition to rent.

12) Who handles repairs and maintenance?
Up First Management, the property manager, handles all maintenance.

13) What is the process for requesting repairs or maintenance?
You notify us via email or phone.

14) Are there any restrictions in the Homeowner's Association (HOA)?
If there is an HOA, you will receive the by-laws as part of your move-in. Any violations will be charged to the tenant.

15) What are the terms and conditions for getting the security deposit back?
Fully refunded unless you cause damage beyond reasonable wear and tear.

16) What is the policy on smoking?
No smoking within 25ft of any property.

17) What is the move-in inspection process?
We conduct a thorough inspection with pictures. This protects both the landlord and tenant. You receive this via email. We conduct the same inspection at move-out.

18) What is the move-in process?
You receive a lease and pay deposits. On the day of your move-in, we give you the code (and keys) to enter the home.