MoveZen Property Management
Frequently Asked Questions

1) Where Can I Find Help Regarding Self-Showings & Using Lockboxes?
Here.  https://movezen360.com/schedule-a-self-showing/#showing-faq

2) If I'm Traveling a Long Distance or Making Major Arrangements for an Appointment Should I Notify You?
Yes!  These lockboxes use batteries and sit in the weather all the time, they sometimes fail. If you are making major arrangements we should probably meet in person, or maybe we can hide a backup key as well but make special arrangements with your leasing agent.  Find more here.  https://movezen360.com/schedule-a-self-showing/#showing-faq

3) Where Can I Find Information On Background Checks, Credit Checks, & Application Selection?
Here.  https://movezen360.com/application-acceptance-qualification-general-faq/

4) Do you Provide 3D or Virtual Tours?
Our Matterport virtual tours are incredible. You can read all about the available features on their site here. To summarize you can measure square footage extremely accurately. When we post a scanned floorplan, this is interior square footage of the scanned space, so it’s never accurate overall, but it does give you a good idea. For manual measurements though you can get accuracy down to an inch with ease on a good computer. We haven’t tested them on Oculus or Apple Vision Pro but especially on Apple we assume measuring is seamless.You also get a nearly complete view of the home. They also have a floorplan view, and a “dollhouse” view that looks literally like a dollhouse with walls missing etc.Our staff often complete Facetime type in person tours as well. We can easily use Google Meet, Zoom, Teams.You can view a summary of measuring our 3D tours here.

5) Who Can I Contact If I'm Looking for Paid Tenant Representation Services?
A real estate license is required for that service.  This is currently informal, and each broker may or may not participate. They will set the charge but it would be a minimium of $500. We'll add dramatically more detail by May of 2024.  These brokers can often help you to buy or sell a home as well, but it would be through a different brokerage as we're property managers.  Find more here.https://movezen360.com/licensed-movezen-real-estate-brokers-provisional-brokers/