1) When is the unit ready for move in? What is the earliest move in date? What is the latest move in date? How long can you hold a unit?
All units listed are available now for move in, unless otherwise specified in the listing. After lease signing is complete, we can move a new tenant into a unit within 5 business days. This is the minimum turn around time for move in. A new tenant can move into a unit no later than 30 days after lease signing.
2) What are your income requirements? What is your credit requirement? What is your lowest accepted credit score? Do you accept co-signors? Do you accept double deposits?
Applicant’s income must be 3x the monthly rent for gross monthly income. Our minimum credit score for credit approval is a Transunion score of 620. If a credit score is below 620 and is between 600-619, we can accept a co-signor for credit purposes. Co-signor’s credit score must be a minimum of 700. If a credit score is below 600 and no co-signor is available this would result in automatic denial. RL does not accept double deposits if rental criteria is not met.
3) What other requirements does your company have to rent? What happens if I don’t meet all of the criteria? Is my application fee refundable?
Most Common reasons for denial- This is a summary not a complete list.No evictions or eviction filings within the last 5 yearsNo felony convictions within the last 10 yearsBankruptcy must be dischargedCannot owe money to previous landlords or utility companies.Must have verifiable rental history (unless first time renting)If an applicant does not meet all rental criteria their application will be denied.All application fees are non-refundable
4) Are there any fees associated with move in? How much is the security deposit? When are these fees due? What is your administrative fee?
Fee’s due with lease signing are: Security deposit, 1st month’s rent (prorated for middle of month move in), administrative fee, pet deposit & rent (if applicable)Security Deposit is equal to 1 month’s rent.Fees are due at lease signing unless otherwise stated by leasing department. RL’s administrative fee is used to create the new tenant(s) lease and provides our maintenance team to ensure the property is move in ready. This is equal to 10% of the rent. $50 from each application will go towards the admin fee for approved applicants.
5) Do you allow pets? Do you have breed or weight restrictions for dogs? What is your pet deposit/ pet rent? Do you accept service animals or emotional support animals (ESA)? Do you accept exotic pets? What kind of documentation do you need for service or ESA animals? How many pet(s) are permitted in the unit?
Not all properties accept pet(s). This is unit specific and is included in the listing itself if pet(s) are accepted. Some may specify if cats or dogs, ONLY are acceptable.There are no breed or weight restrictions for dogs at this time.Pet deposit is non-refundable and is $250 (does not apply to service or ESA animals.)Pet rent is due monthly with rent and is $50 per pet on the lease. (Does not apply to service or ESA animals)We accept certifications and letter’s from medical professionals that are dated within the last 3 years and provide us the type of animal and that the animal provides an essential service to the tenant. Information does not have to state the diagnosis or specific service to tenant. (This is protected medical information.) No pet fees apply to service or ESA animals.At this time RL does not accept exotic pets.A maximum of 2 pet(s) are permitted.
6) Who is responsible for utilities? Who pays the water, electric, and/or gas? Do you have an estimated average cost for these utilities? Who are the utility companies servicing the unit?
Tenant is responsible for all utilities. Since utilities are in the tenants name we do not have access to any utility costs.AEP, Columbia Gas (If gas service is applicable), City of Columbus (unit specific), RL water submetering (unit specific). Full details provided with approved application
7) Do you have a maintenance department? How do I report issues in the unit? How do you schedule maintenance services? Who handles lawn care? Do you perform snow removal?
RL has a full service maintenance department that is responsible for all unit and appliance (provided with unit) functionality. We offer Emergency maintenance services for after hours (after 5pm) weekends and holidays. To report maintenance issues, we have our 24/7 maintenance portal with property meld. Tenants can submit electronically any maintenance issues they may have. A team member will reach out to tenant if any additional information is needed. Our maintenance technicians are assigned a maintenance request and they reach out to the tenant directly to schedule. Lawn care is the tenant’s responsibility for single family homes. Lawn care is provided to multifamily units by RL.RL does not provide any snow removal at this time.
8) How long are your leases? Can my lease be shorter than 12 months? Can my lease be longer than 12 months? Can I renew my lease? What happens if I don’t renew my lease? If I need to break my lease, how do I do this?
Our leases are 12 months.We do not offer leases shorter than 12 months at this time.We can request from the owner a longer lease term but only once we have an approved applicant. This is just a request and if denied the lease term would be 12 months.Leases are available for renewal annually. A member of our team will contact the tenant prior to their lease end to offer lease renewal.If you do not renew your lease and do not give notice to vacate you will automatically be moved to a, month to month, tenancy.To break the lease, you would discuss this with our office. General fee to break the lease is 2 rent payments.